Update - We are continuing to investigate this issue.
Oct 24, 2025 - 05:53 UTC
Investigating - The process of planning a trip may seem thrilling, but at times things go differently. The reason is that, whether there are unexpected events that happen or you have changed your schedule, being aware of the Emirates Airlines Cancellation Policy can save you time and money. With its outstanding service and international coverage, Emirates gives more flexible opportunities to cancel and change the trips but it is important to understand the fine print. This manual dissects the cancellation policy, any applicable fees, how to get back the refund, and tips to save your booking.
Oct 24, 2025 - 05:53 UTC
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Past Incidents
Oct 25, 2025
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Oct 24, 2025
Unresolved incident: Understanding the Emirates Airlines Cancellation Policy for Easy Refunds and Changes.
Resolved -
Empathize with those affected and let them know everything is operating as normal.
Oct 23, 06:05 UTC
Monitoring -
Let your users know once a fix is in place, and keep communication clear and precise.
Oct 23, 05:55 UTC
Identified -
As you continue to work through the incident, update your customers frequently.
Oct 23, 06:01 UTC
Investigating -
When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.
Oct 23, 06:31 UTC